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If you want to find out more about our Swans Loyalty Cash initiative, you’ve come to the right place.
Here you’ll find everything you need to know about signing up, as well as earning and spending your Swans Cash.
LOYALTY CASH, SOUNDS GOOD! WHAT IS IT?
Let’s start at the beginning. Basically, it’s a loyalty cash scheme to reward our loyal season ticket holders and corporate members* for the money that they spend on Swans merchandise.
Every time you make a purchase in our club shop at the Swansea.Com Stadium or online, you’ll get a percentage of what you spend back, which will be added onto your account.
Season ticket holders are automatically enrolled into the scheme, however if you don’t want an account you can opt out by emailing marketing@swanseacity.com.
HOW MUCH CASH DO I GET BACK?
Season Ticket Holders and Corporate Members* get 7.5% cash back on merchandise purchases. Loyalty cash will show in your balance 28 days after purchase.
So say you spend £50 in the club shop, we will award you £3.75 back into your account. Simple!
ONCE I’M SET UP, HOW DO I SPEND MY HARD EARNED LOYALTY CASH?
You can spend your loyalty cash either at the club shop or online via the Swans store website.
If you want to redeem in the club shop, simply show us your season ticket at the till.
If you would rather shop online, simply log into your Swans Club account and follow the next steps. At checkout, there will be an option to redeem your loyalty cash.
Please note the deadline for spending loyalty cash for the 20/21 season is Monday, May 31, 2021.
CAN I CHECK MY SWANS CASH BALANCE?
Of course, just log in to your account HERE.
Additional information
*Corporate members will not earn any loyalty cash in the 2020/21 season.
If you have any problems with your account or have any questions, please email us at: marketing@swanseacity.com
You can read the full T&C’s HERE.
Jack Army / Cash Members.
Previously this scheme was available to cash members and Jack Army members. We can confirm that after this season, cash members will no longer be able to earn loyalty cash.
Jack Army memberships were postponed for the 2020/21 season due to the pandemic, however the Club are working to bring a new offering for the 2021/22 season. Keep an eye out on our website!*
